"Social Media has changed the way we interact with many thousands of customers; we are building great relationships, engaging with more passengers, and helping people out when they have questions or queries. SoDash has allowed us to listen to all this feedback, respond to our customers, and learn what it is that they would like to see from us, every day."
Helen Fisher, Customer Relations Information Manager at Virgin Trains
"So Dash has helped us to engage with our customers on a more personal level and engage with customers we wouldn’t normally have come into contact with."
Jules Herbert, Head of Marketing at Original Travel
"As an agency, we track social media conversations across a wide range of industries on behalf of our clients. SoDash allows us to turn these conversations into insights, which we then use to improve our campaigns. A very intelligent tool."
Kate Dunstan, Head of Social Media at Bluepost Digital
"Social media monitoring with [the] SoDash system is both intuitive and intelligent; the advanced filtering and tagging features do the crawling for us so we don't have to. The flexible reporting capabilities have streamlined our internal reports, and the centralised dashboards ensure we communicate transparently with customers and internal colleagues. With our dedicated SoDash account team, we feel the system adds excellent value to Everest's social media activity."
Emma Haberton, Marketing Executive at Everest